Last updated: March 31, 2026

At Gigis’s Coffee Roasters, we do our best to ship your order quickly and carefully so it arrives fresh and in great condition.

Order Processing Time

  • Orders are typically processed within 2–4 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • During busy periods or holidays, processing times may be slightly longer — we appreciate your patience.

Shipping Rates & Methods

  • We currently ship within the United States.
  • Shipping rates are calculated at checkout or offered as a flat rate, depending on your order.
  • Free shipping may be available on qualifying orders, as noted at checkout.

Coffee Beans

  • Coffee is roasted in small batches to ensure quality and freshness.
  • Once shipped, delivery times depend on the carrier and destination, typically 2–5 business days.

Merchandise & Mugs

  • Merchandise and mugs are packed with care to help prevent damage during transit.
  • Orders that include fragile items (such as mugs) may require additional protective packaging and could take slightly longer to arrive.

Shipping Confirmations & Tracking

  • Once your order ships, you’ll receive a confirmation email with tracking information.
  • Please allow up to 24 hours for tracking updates to appear.

Delays, Lost, or Damaged Packages

  • Once an order has been handed over to the shipping carrier, we are not responsible for delays caused by the carrier.
  • If your package arrives damaged or appears lost, please contact us at gigiscoffeeroasters@gmail.com within 7 days of delivery so we can assist you.

Incorrect Shipping Information

  • Please double-check your shipping address at checkout.
  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Questions?

If you have any questions about shipping, feel free to reach out to us at gigiscoffeeroasters@gmail.com— we’re always happy to help.